Fitbit versa stopped working

Charged my Versa last night, fitbit versa stopped working. About half hour ago, noticed the watch face was blank and could not get any kind of app to come up, including the clock face. Pressed appropriate buttons to reset and all I get are vertical colored lines. Been trying for the entire half hour.

I have the FB Special Edition. It has worked great for quite some time. It has not been damaged in any way and a few months ago it started acting up for no reason. It only works when it feels like it! It will work fine for a day or two then it will go blank.

Fitbit versa stopped working

I have had my Fitbit for about 6 months and three days ago it died, so I started charging it on my usual Fitbit charger. Tried 3 other chargers and a couple other charging blocks but nothing is working. Go to the Best Answer. Hi there mgnlmn , welcome to the Community Forums. Thanks for the details provided about your Versa 2's behavior and for taking the time to troubleshoot it prior to posting here. As per the description of your post it seems that the battery on your watch may not be charging properly and therefore does not turn on. Thanks for letting me know that the charger is working fine as it did work with your sister's Fitbit. So, I recommend that you follow these steps or please confirm that you've followed them as described below :. If the above steps don't work, at this point I recommend doing a factory reset before doing so, make sure to remove your watch from your Fitbit account :. You can follow the steps to set up the device after that: How do I set up my Fitbit device? Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer!

Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button, fitbit versa stopped working. Tried 3 other chargers and a couple other charging blocks but nothing is working.

My left button wouldn't work on my Fitbit Versa 2. I went to settings and hit shutdown to restart it. Now it won't even start back up based on home button not working. This is a time drain as I've read every thread in this. Go to the Best Answer. Hi there, BJCC. Welcome to the Community Forums.

If your Fitbit Versa watch is stuck on a black screen or not turning on, the first thing that you need to do is to restart it. Many times, this simple fix would turn on the Fitbit watch. Restarting the watch will not delete your data. To restart your Fitbit Versa series watch , press and hold the physical button on the device for seconds until you see the Fitbit logo on the screen. Then release the button. You might see the Alexa popup when you are holding the button. Ignore that and keep holding the button.

Fitbit versa stopped working

I purchased a versa in March It worked well until about two months ago. Over the last 60 days it started to report my resting heart rate to be much lower than it really is. Then, it stopped working completely. I placed it in its charger and it never lit up. I kept it in the charger for more than 24 hours. I tried a soft reset a few times without success. Then I turnedIt off completely and it would never turn on. Do I have any options? It seems like an awfully short period of time to have a relatively expensive instrument like this just die.

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Hi there, Technofem. Often, when we are in a hurry, we place the watch incorrectly in opposite direction on the dock. So clean the charging dock and the bottom area of your Fitbit Versa watch with a clean cloth. I have to press the left button but the only thing that changes is the time. Charge your Fitbit Versa watch for at least half an hour. Tip : For other Fitbit watches, press and hold all the available buttons on the watch. All forum topics Previous Topic Next Topic. When I went to check it, only the edges will light up a faint blue. Recovery Runner. Mines was just under 2 years old too.

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Otherwise the Fitbit will not track your swim session. Start a new one or visit our Help Center. If your Versa is less than a year old it is covered under warranty so call customer service as soon as you can to get a free replacement. The green light on the back is gone, it will not charge, the screen is completely black, I cannot reset it to factory settings- it is completely unresponsive. Actually, most functions that I used are still available. I did end up resetting and using the suggestions from online and after a multiple tries I was able to bring it back to life. Been trying for the entire half hour. All forum topics Previous Topic Next Topic. Go to the Best Answer. I'll update later. Contacted customer support and they are sending a replacement. This is because a restart is different from a factory reset in that it does not wipe away any data. In response to DL For example, on the Versa this is quite easily done by pressing and holding the back left and bottom right buttons until you see the Fitbit logo on the screen. On Tuesday my Fitbit versa stopped sync-ing so I did a factory reset.