Fido winback number

I accepted an offer from the fido winback team a few weeks ago after I transferred from fido to virgin. I tried contacting the winback team through fido winback number service and they told me to leave my contact which I did. They said the winback team is going to contact me within the next 48 hours, fido winback number. They haven't done so since last week.

Search found matches. Go to advanced search. If anyone has a winback code they are not using then I'd love to use it. Anyone know if there are any winback promotions right now? Check your emails. Looks like freedom is offering a great deal for a winback plan. No price increases.

Fido winback number

October I was a Fido customer until 2 years ago that I switched to a different carrier. On Sep 27, I got a call from the Fido winback team and offer me a great deal on the phone and plan, I accepted offer and ordered two phones and activate 2 lines, and I was told I should get confirmation emails in days. There's no email 3 days later and I called Fido customer care and the customer service told me the Winback team didn't put down the colour but was happy to put down the note on the colour and I should get confirmation soon. Waited another week but no emails either, called customer care again on Oct 7, and I was told the phone was back-ordered and I should get confirmation by the end of the week of Oct Still had nothing on Oct 15 so I made another customer care call, this time the agent told me the order was declined since the winback didn't put down the credit card info on my order, and created case to have Winback call back in 48 hours. Today Oct 19, I got the call back from Winback team and gave the winback agent the credit card info, clarified the colour I want, and I received the confirmation email for just one phone. I contacted the customer care again and ask the status of the second phone order, but the agent told me they only got one order and the second reserved line was deactivated, and created another case with winback and call back in 48 hours. This made me upset since I have waited 2 weeks for nothing and no one told me the order was declined until I contact customer care, and the second winback call did not resolve all the issues. I'm just sharing my experience with winback team, apparently it is not a pleasant one and customer care team should be able to address any order issues that created by winback team, instead of asking call backs from winback, since it will make the whole process longer and stressful. It has been over 48 hours and no callback from the Winback team, contacted customer again and they don't want to escalate my case, just want to creat another case and let me wait for another 48 hours, which is unacceptable as I have wasted hours with different agents and have not resolved my issue, I would not recommend anyone with Fido ever again, even with winback offer. Hey bingbai! Philippe here.

I said no not for 24 fido winback number so he transferred" me over to his manager no actual transfer, I recieved a call from the team after attempts were able to take the call but then call got dropped and since 3 weeks trying to reach the Team but the cycle repeats

June I ended up porting out of Fido and then I got an email from Fido saying they have a special offer for me and I should wait for a phone call. I'm confused and disappointed. I was quite curious on what the offer would be but I ended up getting silent phone calls which is frankly ridiculous, I don't think anyone likes silent calls. Looking around the forum, it seems it is the Winback team and other people are having this issue of having the calls drop.

Search found matches. Go to advanced search. If anyone has a winback code they are not using then I'd love to use it. Anyone know if there are any winback promotions right now? Check your emails.

Fido winback number

December I transfered over to a different provider a few days ago and received and email from Fido with regards to someone reaching out to me. I received two calls today from Fido winback team and for some reason every time I answer the call it hangs up.

Ghosty app

Ported out from Koodo yesterday and got the email today to call this number I have the same issue. That same day, I was at Apple store to pick up a phone I bought for my daughter. In response to FidoPhilippe. Apple rep was kind enough to offer help by contacting Fido on my behalf and see if I can get the phone thru them while I am there already. I contacted Rogers live chat to cancel my 1. They haven't done so since last week. FidoAnthonyZ Moderator. While my sin cards are on its way via FedEx , finally i also received a call from Fido Winback Team Ben - not his real name called. Best they could do at a close price Thanks once again for all your time and effort Robia!

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First Prev. As mentioned, the billing cycle starts a few days after activation. I have now received the call three times, once on the 17th and twice on the 19th. Please reach out using the methods we provided earlier and we'll be happy to help. Philippe here. Hi Nesa1! In response to FidoNajat. Can's say which one is a biger loser! Starting the promotional discounts at the beginning of the billing cycle means all customers receiving a particular promotion get the same amount of discount as per promotion. Best they could do at a close price While explaining to the CS agent what had happened, CS agent with an urgent tone requested that she needs to go and asked me if I could go back in cue?!!