Fido online chat hours

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues.

January Anyone getting this issue? Logged in at normal business hours trying to access the live chat and have been receiving this message for a week January "Thanks for contacting us. Please try again later. February

Fido online chat hours

August Am I missing something? If covid changed things why isnt the website updated to reflect what has been going on for months? Go to Solution. Hey Benjamin12 ,. For support please contact us via our support pages here. September Hey Brarharpreets! You can contact us through one of our channels and we'll be happy to help you. Hey dole I'm sorry to learn that you're having a difficult time reaching the Home Internet Tech Support team.

Payment Arrangements Learn what you can do about missed or late payments, how to make a payment arrangement, and more. Had the unfortunate necessity to contact Fido this morning.

October Had the unfortunate necessity to contact Fido this morning. Discovered that only "Live Chat' is the only available option now to speak with someone at Fido. It too well over an hour to have my issue my extra payment not applied NOT resolved. Texting to an individual, who is who knows where, is the most inhumane experience.

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get help with mobile, home internet and WiFi network issues. Having problems making mobile calls? Check out these easy troubleshooting steps to fix the problem. Learn what you can do about missed or late payments, how to make a payment arrangement, and more. New to Fido?

Fido online chat hours

July Where is the live chat button. Your site changes and what was previously an answer from you guys its not there anymore. It appears this is quiet the problem, why is it so hidden? I've spent over an hr looking. Go to Solution. I can't call you. I think my sim card is changed to esim.

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Tried again today after I gave up a couple of weeks ago. It's important to note that those hours are indeed in Eastern time In what time zone are you located? We'd love to help out and answer all your questions Can you let the Community know what you'd like to know about our home phone service? For support please contact us via our support pages here. Had a great experience? View article. When you call in and are asked to enter your account number, make sure to enter your Home Internet account number in order to be redirected to the right department. We'd love to help out and answer all your questions. Live Chat tells me that I am contacting them outside business hours. New to Fido? Welcome to Fido. In response to WolfieW. Rest assured we're here to help you! Tried from 3pm and still same message a couple of hours later. Even if you provided documentation that you made payment via online bank transfer, Fido would not be able to do anything until they actually receive those funds.

August Am I missing something? If covid changed things why isnt the website updated to reflect what has been going on for months?

Showing results for. Did you mean:. Benjamin12 I'm a participant level 1. In response to Kungfu Am I missing something? Keep us posted. Which province are you located in? In response to newbie3. Still not working. Did you check this page about all the details regarding Fido Home Phone?