Ebay call back request

Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.

This platform has moved phone representation to an outsourced company. Those reps are only reading from a script and have no access to your account, so they cannot help you. You can now contact eBay customer service by sending a private message on social media. Just leave a message, and an eBay employee will get back to you. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

Ebay call back request

With millions of buyers and sellers navigating online marketplaces like eBay, running across problems can be inevitable. One of the most common issues that online buyers and sellers encounter is returned merchandise. According to Insider Intelligence, U. As a seller, you may want to protect your bottom line by blocking buyers who often do bracketing. Their Support Team offers assistance for a variety of processes and issues. If your eBay concern has anything to do with these, here are the ways you can reach out to their Customer Service team in You can browse Help Articles which are conveniently organized into six categories: buying , selling , account , returns and refunds , shipping and tracking , and fees and billing. You can also type your concern in the search bar and a number of how-to articles related to your keyword will appear on a drop-down list. However, if you need more personalized help, creating an account is necessary. On Twitter, you can mention or send a direct message to AskeBay. Their comments are also open, allowing you to send queries or feedback. Just be careful when posting publicly; avoid including any sensitive or personal information on a public Tweet or comment for your security. If you need to disclose private information like your shipping address, sending a direct message to eBay is safer. Registering on eBay gives you the advantage of chatting with an eBay representative if you need personalized assistance.

Post Reply. If none of these options help, scroll down to the bottom of the page and click Contact us. If it is not resolved, you can ask eBay to step in and help within 21 business days of opening the request.

Customer Service on ebay. Work through the questions. At the end you can either send a message or use the Call Me option. Lots of experienced buyers and sellers volunteer their time to help members. If you have a general question that does not involve account details, you can try asking a question here or on one of the other discussion boards.

Click on receive a call back: depending on how busy they are will depend on length of time for your call back. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Message 1 of 2. All forum topics Previous Topic Next Topic. Message 2 of 2.

Ebay call back request

However, not all problems can be solved this way, because each issue is unique, and sometimes, you just need the personal touch. If this is the case, you can contact its customer service department. Choose a topic and subtopic, and access the help center pages to read about solutions to your problem. If you want to speak to someone on the phone, you can click Call Us , or Call Me to have eBay call you.

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Best of luck to you Learn ways to improve your listings and make money worldwide. Seller Protections are in place for those impacted by winter weather. Most people use their company or team name. You'll be given a list of categories — pick whichever one matches your issue. Answers 2. Message 3 of 3. Message 3 of 3. Affiliate Program. Step 3: Choose the relevant category. You can also use the social media contacts already given above as well. According to Insider Intelligence, U.

Last Updated: December 14,

You can search for your question or topic and many questions have already been answered so you can flip through the search results and try to find a quick fix for the issue you are having. If you only get the chat with automated assistant then in the chat box type AGENT to talk to a live eBay customer service agent or request a call back. I just now checked, and this is what I am presented with. Community Resources:. Lots of experienced buyers and sellers volunteer their time to help members. Message 10 of You can also type your concern in the search bar and a number of how-to articles related to your keyword will appear on a drop-down list. One group I recently discovered is eBay Dropshipping Mastermind with over 23, members, check out for yourself how fast sellers get responses:. Today, contacting eBay Customer Service only takes a few taps or clicks. Redeem now. If you just want to chat with an eBay representative and don't mind waiting some time, check out the Ask eBay Twitter account. That's cuz they r crooks. Getting Started on Community. Post Reply.