Dell laptop keyboard not responding

April Cai. You sit in front of your Dell laptop and turn it on as usual.

Select the tab below that matches the type of keyboard you have. Follow the steps on how to connect your keyboard to your computer. When you cannot locate your wireless receiver after you have unpacked the devices, some mice and keyboards have a place to store the wireless receiver. Look under the mouse buttons where the batteries are or in the battery compartment on the keyboard. Select the tab below that matches the Operating System that is installed on your computer. Follow the steps to ensure that the settings are correct to prevent the cursor from moving around erratically while typing.

Dell laptop keyboard not responding

If you have connected a Bluetooth or wired external keyboard to your Dell laptop, disconnect it, and see if it fixes the problem. Some keys or all the keys on your Dell laptop keyboard may stop working due to corrupt files in Windows, faulty programs, viruses, or in rare cases, keyboard hardware malfunction. If only a specific keyboard key is not working , check for any debris underneath that key. Cleaning it with compressed air will resolve this issue. The first thing to do is to restart your Dell laptop, as this is known to fix temporary glitches in the Windows OS. Since your keyboard is not working, you must force restart your Dell laptop using power button. Since the keyboard is not working, and you cannot use On-Screen Keyboard before Windows boots, you will need to connect an external keyboard to your Dell laptop to restore its BIOS to defauts. Next, click on Restore Settings button. On some laptops, instead of Restore Settings button, you will see Load Defaults button. Both are same. A new window will open. See the screenshot below:. Some steps require a keyboard, so you must use the Windows on-screen keyboard feature that lets you use keyboard using the mouse. To open on-screen keyboard OSK on the login screen , click on the Ease of Access button at the bottom right corner of screen.

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This video will demonstrate the fixing procedure of a Dell Keyboard. If you are having trouble with your keyboard when using it from within side windows, try the following steps which resolve most common keyboard issues. The first thing to do is to check if your keyboard functions outside the operating system. Shut down the system and turn it back on again. Tap the F12 key at startup. If you can access the boot menu, that's a very good sign because it means that your keyboard is working. Navigate to diagnostics and press.

Dell keyboard problems? We've got the fixes here. Keyboard problems aren't uncommon, but on a laptop, they can be frustrating. Luckily, there are workarounds to get you typing again immediately as well as steps you can take to fix your keyboard without spending a dime. These tips will work on keyboards not made by Dell and older keyboards too, but the primary focus of this guide is on fixing Windows 10 Dell laptop keyboard issues, i. Most of the time, these are software issues caused by drivers or updates or changes to your computer that you can often address through another update or a settings change. If your keyboard experienced a mechanical failure, or there was a spill, or it somehow fell and cracked or broke to some extent, the tips in this guide likely won't apply.

Dell laptop keyboard not responding

This video will demonstrate the fixing procedure of a Dell Keyboard. If you are having trouble with your keyboard when using it from within side windows, try the following steps which resolve most common keyboard issues. The first thing to do is to check if your keyboard functions outside the operating system. Shut down the system and turn it back on again. Tap the F12 key at startup. If you can access the boot menu, that's a very good sign because it means that your keyboard is working. Navigate to diagnostics and press. Enter a full system scan will begin automatically to test a specific component. Press the escape key to pause the full scan.

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More articles and information can also be found on our Mouse support page. Reopen any other programs you had open to attempt to recreate the issue. Read on this guide and follow the step-by-step guide to troubleshoot the problem on your laptop. View statistics:. View More. To open on-screen keyboard OSK on the login screen , click on the Ease of Access button at the bottom right corner of screen. I'll be glad to assist you. Dell Support Resources. Report abuse. It requires a lot of dexterity and ideally fine tweezers. Jordan Coburn and 6 contributors.

Select the tab below that matches the type of keyboard you have.

Click on the start menu and go into settings. See if that works. Select Keyboard. All Time: 59, Thanks for your feedback, it helps us improve the site. Check any BIOS settings relating to the keyboard. Back to Top. Wait for 3 minutes. Solution 2: Uninstall your Dell laptop keyboard driver Your laptop keyboard not working error is usually caused by driver issues. Is the keyboard working at all? This post is more than 5 years old. Share this video.