Contact apple by phone

Check out our official YouTube channel to help you get the most from your Apple devices and services. Get unlimited repairs for accidental damage protection, priority access to Apple experts, and more, contact apple by phone. Some counterfeit and third-party power adapters and batteries may not be designed properly and could result in safety issues.

Read about the variety of payment options you can choose from when you purchase from apple. Also, get more information about special pricing, offers, promotions, and other great deals with limited time availability. Apple accepts a variety of payment methods online. See payment method below to find out more:. Note : Business lease, wire transfers, and money orders are ineligible payment methods for pickup items. Some payment types are ineligible for orders that ship to multiple addresses.

Contact apple by phone

Back up your iPhone with iCloud or your computer in case your device is ever replaced, lost or damaged. See how to set up a new eSIM or transfer one from your previous iPhone. View a transcription of your audio messages. And tap the plus button for new experiences such as Check In and Live Stickers. By turning iPhone on its side while charging, you get a new full-screen experience with glanceable information you can easily view from a distance. Get to know the latest built-in accessibility features on all your Apple devices, including features for vision, hearing, speaking, cognition and mobility. Find out about new features and how to use your iPhone. Find out about your service options, get an estimate for battery service or screen repair, and more. Find the technical specifications for your iPhone's specific model. Get unlimited repairs for accidental damage protection, priority access to Apple experts, and more. Forgotten passcode. Forgotten Apple ID password.

In California and Rhode Island, sales tax is collected on the unbundled price of the iPhone. Purchases from the Apple Store for Education Individuals are not for institutional purchase or resale.

You can buy online or call You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find opening hours and contact information for all locations. If you are a business or professional user, visit Apple Store or call Lines are open Monday—Friday —

Apple devices are expensive, which means that if you encounter a problem, you'll want to get it fixed right away. Luckily, Apple offers a variety of ways to contact their customer support team. Their main phone number is This should be the first number you call for nearly any issue. If you're an Education customer — for example, the representative for a school district that's using loaned iPads — you'll instead call And lastly, if you're having issues with Apple Cash or the person-to-person payment systems in iMessage, call Apple also has a support website, filled with tools and tips. Navigate the menus correctly, and you can even talk to a customer support representative online. Your first stop should be the Apple Support contact page.

Contact apple by phone

Connect by phone, chat, email, and more. At Apple, every product we make is built to last. We design durable, easy-to-use devices with innovative features that customers depend on, all while protecting their privacy and data. Customers should have access to safe, reliable, and secure repairs with genuine Apple parts if they need them. View PDF. Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter. Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.

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Please note that only orders placed on our online Apple Government Stores Opens in a new window are eligible for the government pricing. Product and Services Support. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Pickup Contact If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Should Apple not offer to the general public the specific products that you purchased at the Apple Store for Education, your credit card will be charged or you will be invoiced the difference between the amount you paid for the delivered goods and the price that Apple charged the general public for the closest equivalent goods at the Apple Store, in effect on the date that you placed your order. Get started. For electronic gift cards, the PIN can be found in the email. For legal questions, please go to apple. Federal Government employees who want to purchase Apple products for personal use: Current and retired Contractors Family members Current, former, retired members, and family members of the following government entities are eligible: U. We will, however, work with you to ensure a smooth delivery. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software. When you place an order with PayPal you will be redirected to the PayPal website. Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at to request a refund or credit of the difference between the price you were charged and the current selling price.

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at —

Apple offers special pricing to local, state, and federal government employees and agencies. Only you or the person designated by you may pick up the item s purchased. Some payment types are ineligible for orders that ship to multiple addresses. Please contact your wireless service provider for more information. Of course, any value remaining on an Apple Store Gift Card in your possession is still valid. Payment methods Apple accepts a variety of payment methods online. Support app Get personalised access to solutions for your Apple products. Education Pricing. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection. Visit the Product Promotions Opens in a new window homepage for a list of limited-time offers and to learn more about how to qualify as well as review any Terms and Conditions for each promotion. User Groups Mix and mingle with other Apple users in your area. In accordance with state and local law, your online purchases from Apple will be taxed using the applicable sales tax or seller's use tax rate for your shipping address, or the Apple Store address where the item is picked up. Apple Authorised Resellers offer industry expertise, multi-platform services and Mac-based solutions for a wide variety of organisations. Visit our online Apple Government Stores Opens in a new window to view reduced prices. Government Pricing.