Bt cordless phone troubleshooting

If your handset won't switch on, there are some quick and simple things you can check. Follow the steps for the handset you're using:. If your handset won't charge, check that it's correctly positioned in the charging base, bt cordless phone troubleshooting, that the base is connected to the power plug and the mains electricity supply is turned on. You could also try using a different set of rechargeable batteries.

There can be several reasons why you can't make or receive calls. There can be several reasons for this. If the link still isn't restored, you'll need to re-register the handset to the base. For how to do it, see the user guide. All landlines have a REN Ringer equivalence number given to them.

Bt cordless phone troubleshooting

If your cordless phone shows "Searching", "Base" or "Range Out" it means your phone has lost its link with the base. Try the following:. Ask the BT Community. Contact us. Why does my cordless phone keep showing "Searching", "Base" or "Range out"? Try the following: If your cordless phone shows "Searching", "Base" or "Range Out" it means your phone has lost its link with the base. Try the following: Check the power adapter is correctly connected to the base Check the cordless phone batteries are correctly installed and fully charged Check the cordless phone and base are in range of each other and not blocked by thick walls. You may need to move the handset closer to the base Make sure the base is at least one metre away from any large metal objects or other electrical equipment Switch the mains power off, wait five seconds and then turn it on again to reset your product Reset the cordless phone and the base. This will change the settings back to the factory default. Was this answer helpful? Tell us how we can improve this article Select an option that apply: it's too long.

If you still can't make or receive calls, contact your service provider to get the line checked Try testing your phone on bt cordless phone troubleshooting line in a different property, such as a neighbour's line. The standard number for a residential line is a REN of four.

Go to Solution. Thank you for rasing this. I'm sorry to hear your having issues your recently purchased BT product. Firstly, Try rebooting the handset having the issues by holding down the power button. If this hasn't worked try reseting the handset.

If your handset won't switch on, there are some quick and simple things you can check. Follow the steps for the handset you're using:. If your handset won't charge, check that it's correctly positioned in the charging base, that the base is connected to the power plug and the mains electricity supply is turned on. You could also try using a different set of rechargeable batteries. If this doesn't work, follow the steps below for the handset you're using.

Bt cordless phone troubleshooting

Our product pages give you product specifications, links to user guides and other documentation, plus helpdesk and support information where applicable. Charges may apply. BT quick set-up user guide.

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If the link isn't restored, register the phone again to the base. This includes phones, separate answering machines and fax machines. Thanks for your feedback. Turn on suggestions. Check it isn't switched on. Another reason. Why does my cordless phone keep showing "Searching", "Base" or "Range out"? Was this answer helpful? Contact us. If you reset the handset settings all the handset settings will return to their default settings, e. My handset doesn't ring. Report and fix your landline problem. Reset settings back to default?

Digital cordless phone with answer machine. Hide thumbs. Quick Links Download this manual.

Tell us how we can improve this article Select an option that apply: it's too long. If these checks don't help, please contact the helpdesk for your model of phone. Why does my cordless phone keep showing "Searching", "Base" or "Range out"? Need more help? Don't use one from another phone. Contact us. If you make a mistake, select Clear to delete a digit. Did you mean:. If your cordless phone shows "Searching", "Base" or "Range Out" it means your phone has lost its link with the base. Print these instructions.