Book genius bar

Unlike virtually every other tech company, book genius bar, Apple offers relatively fast and convenient face-to-face technical service for the full book genius bar of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhonesMacBooks, Apple Watches, and other devices.

When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. So the next time something goes wrong with your Apple gear, keep his tips in mind:. The person or people on point are typically positioned by the doors, have an iPad in their hands, and have their heads up as they look around for customers to help. Make an appointment. By not having to sit, wait, and watch others get helped ahead of you, it helps to alleviate a major frustration of getting tech support—all the time it can take. Always back up your data. If Epperson had just one tip, this would be it.

Book genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. There are many service providers that Apple trusts with support. Bring your device to one near you. Visit us online or give us a call to begin the process of sending your device to an Apple Repair Centre. Most Apple products are eligible to send in for repair. Get help with Apple services or software. Chat Get real-time assistance from an Apple expert on your computer or mobile device. Call You can call us immediately or at your convenience, or you can schedule a time for us to call you. Get software help. Get hands-on hardware support.

Apple Stores are always so busy that you should make an appointment in advance if you need to get in-person help.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time. In some situations you also have the option to send your device for repair. A confirmation window appears with he details of your appointment. If it all looks good, click Reserve now.

Book genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. There are many service providers that Apple trusts with support. Bring your device to one near you. Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Centre.

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He's been a tech nerd ever since childhood, when he used the money from his first job as a paperboy to buy a subscription to GamesMaster magazine. Frequently Asked Questions. After having clicked through all the suggested support options from Apple:. When you're done, click Continue , then click Reserve now to confirm. You can also use the Apple Support app to book an appointment at an Apple Store. For issues that don't necessarily require a visit to a Genius Bar certain software issues , you'll be recommended to speak with an agent, either by live chat or by phone, which you can do by clicking on whichever method you'd prefer. Schedule an appointment Apple. Choose the device that's giving you trouble, and follow the instructions to describe the issue you are having. Whether you shop in a store or shop online , our Specialists can help you buy the products you love. An expanded search page will appear. When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. You'll now see a list of the devices linked to your Apple ID. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals.

Bring your device to one near you. Choose the device that's giving you trouble, and follow the instructions to describe the issue you are having. Do so. After choosing click Continue underneath "See your support options". Secondly, keeping calm can be a challenge. These choices will be signaled to our partners and will not affect browsing data. Trending Videos. Map displays a list of your the nearby Apple Stores you can sort the stores either by Availability —which one has the appointment soonest—or Distance —which is the closest. US Edition. In these instances, all the data on the device is lost. US Markets Loading By John Patrick Pullen.