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The number dipped before spiking again to more than 50, outages around 7 a. In the next hour, the number again climbed to 71, Customers of Verizon and T-Mobile also reported outages, but both companies said that they had not suffered an outage directly, but that customers could have had issues trying to connect with those using another carrier. Brian Cheung. We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company said in a statement. Marlene Lenthang.

Att network outages

We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company statement said. National Security spokesman John Kirby said the Department of Homeland Security and the FBI were looking into the matter and working with partners in the tech industry to "see what we can do from a federal perspective to lend a hand to their investigative efforts to figure out what happened here. Kirby said that work was still ongoing. I mean, this just happened earlier today. And so we're working very hard to see if we can get to the ground truth of exactly what happened," he said. DownDetector, notably, only tracks self-reported outages. The DownDetector data indicates the widespread outage began around 4 am ET. Common causes include construction-related digging that punctures fiber optic cables and software misconfigurations that can lead to interruptions, said TJ Kennedy, a public safety communications expert. The Federal Communications Commission will almost certainly investigate this week's incident, multiple experts said. The FCC requires carriers to report information linked to network disruptions.

Several police departments and municipalities warned local residents of what they described as a nationwide outage. ET, the U.

Thursday was caused by a software update, the company said. The software update went wrong, according to preliminary information from two sources familiar with the situation. Sources have told ABC News that there was nothing nefarious or malicious about the incident. The outage was not caused by an external actor, according to a source familiar with the situation. The company issued an update later Thursday afternoon saying that its network had been fully restored. We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company said in a message on its website.

Based on an initial review, the company thinks the outage "was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack," it said Thursday evening. ET Thursday. Reports dipped then spiked again to more than 50, around 7 a. Verizon said Thursday morning that the outages are not affecting its network directly, only customers trying to reach another carrier. More than 13, customers reported outages as of 8 a. The number dipped to around 10, by 10 a.

Att network outages

A number of Americans are dealing with cellular outages Thursday, Feb. A number of Americans on Thursday, Feb. The outages, which began at approximately a. ET, peaked at around 73, reported incidents. We are working urgently to restore service to them. Some apps, including Google Maps, have limited service offline. Election Fact Check. Personal Finance.

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ET, February 22, Florida Gov. Space category Moon landing: US clinches first touchdown in 50 years February 23, The FCC requires carriers to report information linked to network disruptions. The outage affected people's ability to reach emergency services by dialing , according to posts on the X social media platform by government departments in several U. The Federal Communications Commission said it was investigating the incident, while the U. For an optimal experience visit our site on another browser. The county government in Fairfax, Virginia, released a similar warning. Election Verizon and T-Mobile both told ABC News that their respective networks are not experiencing outages but customers may experience difficulty when contacting individuals affected by outages at other providers. Rodney Thrash. We'll notify you here with news about. Kirby said that work was still ongoing. Feb 15, PM.

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We sincerely apologize to them. Read the full story here. We apologize for any inconvenience this has caused. Maryland's Montgomery County Department of Police asked people to refrain from calling to test their cellphones. Space category Moon landing: US clinches first touchdown in 50 years February 23, US couple missing in Caribbean after fugitives allegedly steal their yacht: Police. The Associated Press. Sources have told ABC News that there was nothing nefarious or malicious about the incident. The Federal Communications Commission will almost certainly investigate this week's incident, multiple experts said. Exclusive news, data and analytics for financial market professionals Learn more about Refinitiv. Thursday was caused by a software update, the company said. We sincerely apologize to them.