Att case status

Sunday, April 3rd, PM.

Thursday, May 30th, PM. I know this has been asked before, but how does one look up the status of a case number? I have been charged a non-return fee for a device that was returned within the restocking period. I was told it would be resolved today but haven't seen changes reflected on my account. Can someone please advise? Many thanks for your time. I know this has been a little while but was the fee ever refunded or taken off your bill?

Att case status

Monday, January 30th, AM. Hello Zaphkiel! I can understand wanting to get your phone unlocked as quickly as possible, and would love to assist with this. You can check the status of your unlock request here. With a case created for the unlock team; this can take up to business days to complete, and once done, you will be notified through the e-mail associated with your request. The new iPhone Available Now! How to check my case I can not check my case number. I have requested the iphone7 unlock. The agent gave me the case number and ensure that my phone will be unlocked. But I can not find where to check my case number. Like Comment Follow Share. I hope this information helps! That is just a status.

But I can not find where to check my case number.

Wednesday, October 25th, PM. That was a lie. The community is largely customer populated so we don't have that information. What we do know from past experiences that cases are often closed or dismissed. Usually with notice by email.

Sunday, April 3rd, PM. I was given a case number by a customer service agent. Is there a way to follow progress online or get status reports? We see this is a big topic, "What is the status of my case? Have your case and account! That is normally all we need!

Att case status

A case can go through several statuses during its lifecycle. For example, on creation a new case instance can start with the "Submitted" status, and depending on the manual task of the end user, it can change to the "Approved" status or to the "Rejected" status. The Case Management framework lets you define a set of statuses associated with a case definition, and each case definition must have one initial status associated. A case must be initialized with a case status, otherwise an exception is thrown. If there isn't a case status set as initial, you must set a CaseStatusId when you initialize a case. Before you start make sure you set up your app to work with the Case Management framework.

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No Yes. Related Conversations Loading Not a case number. Wireless Account. Check for service outages. Ask a question. Not finding what you're looking for? With a case created for the unlock team; this can take up to business days to complete, and once done, you will be notified through the e-mail associated with your request. Tags No tags available. Resolution time for these types of cases can vary.

Saturday, August 13th, PM. Accidents happen, and we apologize for any inconvenience you may be experiencing.

How to check my case I can not check my case number. Need help understanding your bill? No Yes. I know this has been asked before, but how does one look up the status of a case number? Related Conversations Loading Start by visiting the Community How-To. That was a lie. With a case created for the unlock team; this can take up to business days to complete, and once done, you will be notified through the e-mail associated with your request. No Yes. Tags No tags available.