Asus rma

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Sort by Author Post time Ascending Descending. View Original Size. Rotate image Save Cancel. Breaking news: See More. Deal Alerts. Next Last. RMA in ON send me an email that my product was bent which to my surprise after all the precautions i made.

Asus rma

Search Everywhere Threads This forum This thread. Search titles only. Search Advanced search…. Everywhere Threads This forum This thread. Search Advanced…. Log in. Install the app. New posts Search forums. What's new. New posts Latest activity. Current visitors. Thread starter taug6 Start date Mar 6, Toggle sidebar Toggle sidebar. Home Forums Hardware Motherboards.

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Nainstalovat Steam. I called up and they said I had damaged the card. When they sent me the blurry picture, it looked like the faceplate on the ports was misalighted and a tiny bit of metal around the Display port was bent. It sounds like they were trying to rip me off. When I asked specifically what the damage was, they said it was their poilicy not to test the card further because of the visible damage. So, even though a piece of slighlty bent metal probably isn;t causing the entire card to fail, they will use it as an excuse not to RMA the card. It's absolutley disgusting.

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Asus rma

Genuine parts and accurate diagnosis keep your favorite ASUS products running longer for less. If your device is in-warranty and in need of service, let our ASUS-certified product experts service your unit free of charge. If your device is out-of-warranty, request a comprehensive hardware diagnostic from our service center.

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Thank you for your time. Question Problem importing foreign disks in Windows 11? Sort by date Sort by votes. Please let me know how you would like to proceed. Search Everywhere Threads This forum This thread. Moderators online. They know their practices are nonsense, and they know the community is aware of it. You have to do a search and figure out who they contacted. After payment of your final repair quotation has been confirmed, the technician will proceed with repairs to your product. In this case I can request that the item be returned to you unrepaired if you would prefer to not pay the repair fee. They provided some additional information about this case. At that point I followed a dispute process, indicating to them of the inconvenience for having me disassembling the PC and posting the motherboard at my own cost when they shouldn't really assign an RMA number and provide instructions to me if they were not intending to repair the motherboard under the warranty. If only there were enough people to get this to Steve from Gamers Nexus. I called up and they said I had damaged the card.

If you are consumer and your unit is still within warranty, you will be eligible to purchase a one way shipping label from ASUS. Take advantage on using ASUS shipping rate to save money on shipping label.

JavaScript is disabled. Calvin7 :. After disassembling the PC to remove the motherboard and following the RMA instructions, packaging and mailing the motherboard at my own cost, the motherboard was shipped to ASUS. About two weeks later I received an email from ASUS indicating the following: 1 That the motherboard was sold outside US something that was established based on the serial number that was obviously known before authorizing RMA. Top Contributors this Month View All. The terms of the warranty do not cover physical damage that occurs after purchase. I just didn't know why they referred me to go to Best Buy in the first place? Graphics Cards. Windows 7. Search titles only. They know their practices are nonsense, and they know the community is aware of it. All rights reserved. Search Everywhere Threads This forum This thread. Replies 4 Views Maybe he was talking about my warranty perhaps.