Astound business support

The first thing you want to check is if your modem is plugged into AC power and the modem lights are all lit up.

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Astound business support

Astound must have an accurate street address for the location of each landline telephone. If you would like to make an address update request, please complete the Address Update and Verification Form. Astound Business Voice, like all Astound services, also requires that our facilities maintain power. To that end, all of our key facilities have automatic back-up generators, and we have our own back-up power supplies at most other levels throughout our systems, as well as contingency plans in place to minimize the likelihood of an outage. In the unlikely event that the Astound facility that supplies service to your business loses power, then your phone service will not work, even if you have power at your location. If you have an emergency alert system that uses your phone system, such as Life Alert, it will not work if your Business Voice service is not working. We encourage you to have backup power source available to maintain your phone service in the case of a power outage to your location— as well as alternative methods of communication, such as a cellular phone for emergency situations. Call us at if you have any questions. Astound Business Voice service is delivered via packet technology, and unlike an internet phone service, we use our own fiber-optic connection and a dedicated private network to ensure the highest quality service. It relies on a telephony modem to work, and that modem requires power to operate. If you lose power in your location, your phone will not work unless you have a backup power source.

This is due to channels being received off different satellites in the arc.

We use cookies to improve your experience on our site and to show you relevant advertising. By clicking "Accept" you consent to the use of these cookies. To find out more, see our privacy policy. Our services vary based on location. Let's see what we have available at your address. Astound Broadband is available at your address.

We use cookies to improve your experience on our site and to show you relevant advertising. By clicking "Accept" you consent to the use of these cookies. To find out more, see our privacy policy. Our services vary based on location. Let's see what we have available at your address. Astound Broadband is available at your address. Get ready to experience faster, easier, more reliable service than you ever thought possible—continue to get connected. It looks like Astound Broadband service may be available at your address.

Astound business support

Astound Business October 7, Contact Us. Contact us Fill out the form below and one of our representatives will reach out to you. Your company is currently in a contract with another telecom provider. This field is for validation purposes and should be left unchanged.

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What happens to my Business Voice service if Astound loses power? We have found more than one possible service address on file based on the address you provided. You're almost ready to go, but we need a few more details. But opting out of some of these cookies may affect your browsing experience. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Address Region To get started, enter your address. Can I use my own modem for Gig Speed service? What will remain the same? New York. Some devices cannot support higher speeds — which may slows down the other devices. Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website.

Astound has been providing scores of business throughout San Luis Obispo Country fiber optic internet connections that significantly improves internet speeds and reliability. Now Astound is providing fiber optic internet to residential customers throughout San Luis Obispo County.

Contact Us. If it does not, make sure that there is power to the wall outlet and that the power cable is plugged in all the way on the back of the cable modem and at the wall. If you would like to make an address update request, please complete the Address Update and Verification Form. To find out more, see our privacy policy. Hosted Voice User Guide. Astound Business October 7, Coming Soon to Your Neighborhood! Give us a call at 1. However, the Static IP address can be used with different customer equipment, assuming the equipment resides in the same location. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Contact us Fill out the form below and one of our representatives will reach out to you. Astound Phone Short Guide-v3. Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website.