Apple account locked

Learn what to do if your Apple Cash account is in review, restricted, or locked.

Find My includes Activation Lock — a feature that's designed to prevent anyone else from using your iPhone or iPad if it's ever lost or stolen. Activation Lock turns on automatically when you turn on Find My on your device. Activation Lock helps you keep your device secure, even if it's in the wrong hands, and can improve your chances of recovering it. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. All you need to do is keep Find My turned on. Each time an iPhone or iPad is activated or recovered, the device contacts Apple to check whether Activation Lock is turned on.

Apple account locked

To start the conversation again, simply ask a new question. I have an account with the email address called email icloud. However, it was locked out. I tried to reset my password, but my backup email address was actually the same email address as my apple id, and I forgot all my security information. So, i couldn't log in back to that account or reset the password. What's worse is the fact that my old account is actually in my grandma's Ipad which i can't access because it requires me to login back to gain access. And another bad thing is that i had that account in my old phone which cannot be turned on because the power button wont work and it wont turn on when charging. Is there anyway i could gain access back to that? Posted on Mar 19, AM. Welcome to Apple Support Communities.

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To start the conversation again, simply ask a new question. Posted on Dec 10, AM. It appears that you may know the ID of the account but can't reset your password because of forgotten security questions and because your reset email is being sent to an unknown different iCloud account not sure about that part which you also don't have access to. Unfortunately it appears to me that methods that Apple has set up - such as If you didn't receive your verification or reset email - Apple Support - for dealing with this are not available to you because you do not have other information required to get the forgotten information. In order to change your notification email you need to be able to log into the account -- it all comes around in a circle.

If you're concerned that an unauthorized person might have access to your Apple ID, these steps can help you regain control of your account. Apple notified you notification or email about accounty activity that you don't recognize for example, if your Apple ID was used to sign in to a device that you don't recognize or your password was changed but you didn't change it. Your password no longer works, you don't recognize some or all of your account details, or your device was locked or placed in Lost Mode by someone other than you. Learn how to recognize and avoid phishing scams. Learn what to do if you see an unfamiliar iTunes Store or App Store charge. Change your Apple ID password. If your Apple ID password has been changed by someone else, reset your password. Go to appleid.

Apple account locked

In my days volunteering here in the Apple Support Community I helped a lot of people with questions about having a locked or disabled Apple ID or a disabled account in the app store and iTunes. This seems to be a common problem, so In this user tip I will have a quick look at the common causes, and common solutions to this problem. Apple locks accounts for several reasons. In most cases, there are concerns about your account safety and security. You will get one of the following messages:. While this all sounds very serious, a simple Apple ID password reset most of the time solves this issue. If you are getting this message when trying to download something in the App Store on your iPhone, iPad, or Mac, it means that there is something going on with your account what cannot be fixed at your end. There can be various reasons why you are getting this message, but we at Apple Support Community cannot help you with this particular issue.

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If you encounter the Apple ID locked for security reasons problem, you can also unlock Apple ID by watching this video tutorial. If the passcode Lock Screen or the Home Screen appears, the device hasn't been erased. If necessary, if you are the original owner, contact Apple. Loading page content. Request additional support for unlocking your device. Once your iOS device is detected, the interface below will display. If you can't find your Apple ID or another email address or phone number or reset your password, you'll lose access to your account and might be unable to use or reactivate your device. Contact Apple Support Need more help? If you don't remember your Apple ID, try to sign in with an email address or phone number that you use regularly with Apple Services. When you find Apple ID locked, another easy way is to verify your identity with iforgot. Save time by starting your support request online and we'll connect you to an expert. Posted on Dec 10, AM Hello, It appears that you may know the ID of the account but can't reset your password because of forgotten security questions and because your reset email is being sent to an unknown different iCloud account not sure about that part which you also don't have access to. If you do not meet their criteria then they won't let you in.

If your Apple ID is locked or disabled, you won't be able to sign in to any Apple services.

An account recovery contact needs to be set up in advance, but they will be able to verify your identity and help you regain if you ever get locked out — its a good idea to set this up for your next of kin. Search the Community. So, if you have enabled two-factor authentication, then we recommend you follow the below steps to fix Apple ID locked for security reasons and unlock Apple ID:. Learn what to do if you see the Activation Lock screen on your device, or if you're asked to remove Activation Lock on a device that's offline and not in your possession. Welcome to Apple Support Community. When you enroll in two-factor authentication, we keep your old security questions on file for two weeks in case you need to return your account to its previous security settings. Request additional support for unlocking your device. Free Download Get it now. Start a support request If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request. Loading page content. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement.