Ace cash services

Jump to navigation. Consumers report receiving calls or e-mails claiming ace cash services the consumers owe debts that they do not actually owe. Some consumers report receiving repeated harassing collection calls. The callers contact consumers at work and home.

The CFPB also alleges that ACE lied to borrowers about the number of times it would attempt to debit their bank accounts for repayment of loans and fees. The company offers a variety of financial products, including high-cost, small-dollar payday and title loans, along with bill payment, check-cashing, and prepaid debit-card services. The small-dollar lending products are typically structured to be short-term, single-payment loans with triple-digit annualized interest rates. ACE primarily serves low-income consumers, and its borrowers frequently refinance, rollover, or otherwise extend their loans beyond the original repayment term. ACE has approximately stores in 22 states and the District of Columbia. ACE is also a repeat offender of consumer financial protection laws.

Ace cash services

Jump to navigation. The Washington State Department of Financial Institutions DFI warns consumers that before doing business with a financial institution, company, or individual, they should make sure that the entity is properly licensed. Consumers are urged to verify licensing status prior to giving the financial institution, company, or individual any nonpublic personal information, such as social security number and checking account access. A consumer reported receiving a threatening email related to Ace Cash Services regarding a delinquent loan. The email came from collection. The consumer reported never obtaining a loan with the entity. Another consumer reported having received an email from Ace Cash indicating a Law and Investigation Department. The email also stated that failure to settle the case would cause a court judgement against the consumer. Email address: [collection. Those perpetrating these scams are not licensed by DFI. This entity is not registered to conduct business in Washington State by the Department of Licensing, the Department of Revenue, or the Secretary of State. Debt collectors cannot state or imply that failure to pay a debt is a crime. They cannot call before a. They cannot harass or abuse consumers, or contact consumers' places of employment.

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Ace cash services

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Other consumers report receiving repeated harassing emails. Consumers can also check license status with DOL at www. This entity is not registered to conduct business in Washington State by the Department of Licensing, the Department of Revenue, or the Secretary of State. The CFPB is seeking monetary relief for harmed consumers, disgorgement or compensation for unjust gains, injunctive relief, and civil money penalties. However, for thousands of borrowers, ACE withdrew money through a fourth withdrawal. Email address: [collection. See below for how to contact the appropriate state and federal regulator. As alleged in the complaint, ACE specifically harmed consumers by:. The email also stated that failure to settle the case would cause a court judgement against the consumer. Prevent and Report Identity Theft Consumers should never make payments over the phone or via email to a third part debt collector that refuses to provide a written validation notice. DFI encourages consumers who receive communications containing personal information to contact their banks, credit-reporting agencies, and the Social Security Administration to ensure there is no unauthorized activity on their accounts. As alleged in the complaint, ACE used tactics designed to dupe borrowers into rollovers and refinancing instead of free repayment plans. In April, the CFPB published a report about no-cost extended payment plans, which are required to be offered to borrowers in the majority of states that do not prohibit payday lending. The small-dollar lending products are typically structured to be short-term, single-payment loans with triple-digit annualized interest rates.

The CFPB found that ACE used illegal debt collection tactics — including harassment and false threats of lawsuits or criminal prosecution — to pressure overdue borrowers into taking out additional loans they could not afford. The CFPB was created to stand up for consumers and today we are taking action to put an end to this illegal, predatory behavior. ACE is a financial services company headquartered in Irving, Texas.

The Washington State Department of Financial Institutions DFI warns consumers that before doing business with a financial institution, company, or individual, they should make sure that the entity is properly licensed. Also, the following logos will identify an email as legitimate. The Consumer Financial Protection Bureau is a 21st century agency that implements and enforces Federal consumer financial law and ensures that markets for consumer financial products are fair, transparent, and competitive. As alleged in the complaint, ACE specifically harmed consumers by:. ACE would encourage overdue borrowers to temporarily pay off their loans and then quickly re-borrow from the company. Because the scammers have access to bank account information and social security numbers, victims should consider themselves victims of identity theft and take appropriate precautions. Consumers can also call us at or send an email to legal acsacs. Even if the party seems to have some of your personal or financial information, you should not make payments or provide bank account or credit card information without receiving a written validation notice. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. If you live in another state, go to this webpage to find the regulator in your home state. The small-dollar lending products are typically structured to be short-term, single-payment loans with triple-digit annualized interest rates. As alleged in the complaint, ACE used tactics designed to dupe borrowers into rollovers and refinancing instead of free repayment plans.