Account.live.com

Home Home. You see the following error message when you're account.live.com to sign in to Xbox:. This means that there's a problem with your Microsoft account, account.live.com. Solution 1: Check the Xbox status.

This step assumes you've tried Reset a forgotten Microsoft account password , but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours.

Account.live.com

Edit your gamertag or avatar, update your Xbox settings, find and add friends, and more. Set screen time, update content restrictions, and stay on top of incoming friend requests. Experience the best in competitive and cooperative online gaming with Xbox Game Pass Ultimate or Core. Xbox Game Pass Ultimate includes online console multiplayer, hundreds of high-quality games for console, PC, and cloud, and an EA Play membership, all for one low monthly price. With Microsoft Rewards, playing games, watching movies, and having fun with Xbox means real rewards in your pockets. Start earning today. Easily share game clips and screenshots, chat, and get notifications from your phone or tablet. Plus, play games from your console. Set up new game alerts, explore the Game Pass catalog, and download games to your console or PC anytime, anywhere. Streaming limits apply. Terms and exclusions apply. Game catalog varies over time, by region, and by device. Keep connected to your games and friends, and get the most out of Xbox wherever you are. Manage your Xbox profile Edit your gamertag or avatar, update your Xbox settings, find and add friends, and more. Engage with friends and the Xbox community See what your friends are playing, share game clips, and chat.

Answer as account.live.com questions as you can as thoroughly as possible.

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These instructions are for personal Microsoft accounts. If you sign in with a work or school account, go to your Account portal. Sign in. Tip: If you don't have a Microsoft account, you can select " No account? Create one! Enter your email, phone number, or Skype sign-in that you use for other services Outlook, Excel, etc. Tip: You can use any of the email address aliases you may have on your account - they all have the same password. Tip: Select the Keep me signed in box if you want to go straight into your account next time not recommended for shared computers.

Account.live.com

Select Reset password below. Reset password. Enter the email address, phone number, or Skype name you use to sign in then select Next. Type the security code into Verify your identity , then select Next. If you need help with your work, school or Entra password, go to Microsoft Online password reset. If you know your password, but want to change or reset it, sign in to Change password. If you get a message from Microsoft that says your account has been blocked or locked , use the Sign-in Helper tool below. If you have forgotten your email, username, or you get a message from Microsoft that says that "account doesn't exist", use the Sign-in Helper tool below. If you have issues with getting verification codes, read our troubleshooting steps. If you have any other Microsoft account sign in issues, use our Sign In Helper tool below.

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Earn rewards With Microsoft Rewards, playing games, watching movies, and having fun with Xbox means real rewards in your pockets. For more information about recovering accounts you use with an Xbox console, see Reset or recover your lost Microsoft account password. For more details about security info, see:. Game catalog varies over time, by region, and by device. List old passwords you may have used. Related topics. If you skipped this step when you first set up your account, you'll need to do this when prompted. Pictures helped. Yes No. Any additional feedback? The security info that you replaced will be deleted in 30 days. Play multiplayer games Experience the best in competitive and cooperative online gaming with Xbox Game Pass Ultimate or Core. Follow Xbox.

If you want to change a known password, see Change your Microsoft account password instead. If the "Enter password" window is still open select Forgotten your password?

Not enough information. Xbox Game Pass Ultimate includes online console multiplayer, hundreds of high-quality games for console, PC, and cloud, and an EA Play membership, all for one low monthly price. No jargon. Xbox status page. Here's what to expect after you've updated your security info:. Windows Insiders. Related topics. Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Any more feedback for Microsoft? Thank you for your feedback! Any additional feedback? For more details about security info, see:.